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About the Help Desk

A Moodle Help Desk is available to students enrolled in Internet courses as well as faculty of Internet courses. This 24 hour, 7 day per week service is available to provide assistance to Internet students who have questions regarding Moodle, the College's Learning Management System (LMS).
NOTE: Course specific questions (such as those about assignments, tests, grades, and course content) shoudl be directed only to the instructor.

Need Help with Moodle?  Call 1.866.829.7031

Students (and faculty) may contact the Help Desk for assistance in the following ways:

  • Telephone support - 1.866.829.7031
  • Online Chat - This feature is accessible through the NCCCS/SPCC Knowledge Base website (linked in the following bullet).
  • NCCCS/SPCC Knowledge Base Support - this web-based forum provides articles about common issues reported, useful documentation, and work-arounds to software-related issues.