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Medical Assisting

What is a Medical Assistant?

Medical assistants work alongside physicians, mainly in outpatient or ambulatory care facilities, such as medical offices and clinics.

Medical assisting is one of the nation's fastest growing careers, according to the United States Bureau of Labor Statistics, attributing job growth to the following:
• Predicted surge in the number of physicians' offices and outpatient care facilities
• Technological advancements
• Growing number of elderly Americans who need medical treatment

Job Responsibilities | Medical assistants are cross-trained to perform administrative and clinical duties.

Here is a quick overview (duties vary from office to office depending on location, size, specialty, and state law):

Administrative Duties (may include, but not limited to):
• Using computer applications
• Answering telephones
• Greeting patients
• Updating and filing patient medical records
• Coding and filling out insurance forms
• Scheduling appointments
• Arranging for hospital admissions and laboratory services
• Handling correspondence, billing, and bookkeeping

Clinical Duties (may include, but not limited to):
• Taking medical histories
• Explaining treatment procedures to patients
• Preparing patients for examination
• Assisting the physician during exams
• Collecting and preparing laboratory specimens
• Performing basic laboratory tests
• Instructing patients about medication and special diets
• Preparing and administering medications as directed by a physician
• Authorizing prescription refills as directed
• Drawing blood
• Taking electrocardiograms
• Removing sutures and changing dressings

Patient Liaison:  Medical assistants are instrumental in helping patients feel at ease in the physician’s office and often explain the physician's instructions.

PCMH Team Member: Medical assistants are essential members of the Patient-Centered Medical Home team. According to a survey by the Healthcare Intelligence Network, medical assistants ranked as one of the top five professionals necessary to the PCMH team.

CMA (AAMA) Certification: Many employers of allied health personnel prefer, or even insist, that their medical assistants are CMA (AAMA) certified.

The American Association of Medical Assistants (AAMA) offers certification to graduates of medical assisting programs accredited by the Commission on Accreditation of Allied Health.

Medical Assisting:

Medical Assisting Admissions Booklet

Medical Laboratory Assistant certificate:

Gainful Employment Information

Career opportunities

Medical assistant
Office laboratory technician
Practice manager
Insurance filing
Coding and billing
Ambulatory care center
File clerk/supervisor
Outpatient care
Nursing care facilities


The SPCC Medical Assisting Diploma Program is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of the Medical Assisting Education Review Board (MAERB). Contact the Commission at 1361 Park Street, Clearwater, FL 33756 or call 727-210-2350 for questions about the accreditation.

Medical Assisting faculty

Lori Starnes
Lori Laney
Program Director
Medical Assisting
Maile Nelson
Maile Nelson
Medical Assisting/Medical Laboratory

Tara Carriker


Medical Assisting


Alice Bradley
Alice Bradley
Allied Health and Nursing

Medical Assisting and Medical Lab Assisting