About the Help Desk: 1-866-829-7031
A Moodle Help Desk is available to students enrolled in Internet courses as well as faculty of Internet courses. This 24-hours-per-day, 7-days-per-week service is available to provide assistance to Internet students who have questions about using Moodle, the software sustem used to create and operate Internet courses.
Note: Course specific questions (such as those about assignments, tests, grades, and course content) should be directed to the instructor only.

Need help with Moodle? Call 1-866-829-7031

Online Students may contact the Help Desk for assistance in the following ways:

• Telephone support with a certified Moodle support representative. The phone number is 866-829-7031 and is available 24/7/365.
• Online chat with a support representative. This feature is accessible through the NCCCS/SPCC Knowledge Base Website (see next bullet) and is available 24/7/365.
• NCCCS/SPCC Knowledge Base Website. This web-based forum provides articles about common issues reported, useful documentation, and work-arounds to software-related issues. This site may be accessed by: http://d2.parature.com/ics/support/default.asp?deptID=4491

NOTE:
As always, course-specific questions (such as those about assignments, tests, grades, and course content) should be directed to the instructor only.